Privacy Policy

Privacy Policy

Last updated: July 2026

Privacy Policy for Laura Bailey Coaching (trading as Serious About Social)

Laura Bailey Coaching (“I”, “me” or “my”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information I collect, why I collect it, how it is used, and the choices you have about your personal information.

Who I am

Laura Bailey Coaching
Trading as Serious About Social

Email:
[email protected]

Website:
www.laurabaileycoaching.com

Location:
United Kingdom


What information I collect

Depending on how you interact with me, I may collect:

Currently

First name

Email address

As my business grows, I may also collect

Telephone number

Postal address

Payment information

Information you choose to provide when contacting me or booking services

I only collect information that is relevant to providing the services or resources you have requested.


How I collect your information

I may collect information when you:

Download a free guide or resource

Join my email list

Contact me through my website

Book a call or appointment

Purchase a product or service

Reply to emails

Complete forms on my website


Why I collect your information

I use your information to:

Send the free resources you request

Provide products and services

Respond to enquiries

Send occasional emails containing visibility tips, updates and resources

Improve my website and customer experience

Meet my legal and accounting obligations

I will never sell your personal information.


Email marketing

If you choose to download one of my free resources or subscribe to my mailing list, you may receive occasional emails from me containing:

Visibility tips

Social media advice

Business resources

Updates about products or services

News that I think may genuinely be useful

You can unsubscribe at any time by clicking the unsubscribe link included in every email.


Lawful basis for processing

Under UK data protection law, I process your personal information using one or more of the following lawful bases:

Your consent

Performance of a contract

Legal obligations

Legitimate interests where appropriate


Third-party services

I use trusted third-party providers to help run my business.

These may include:

Ready Made Marketer (CRM, forms and automation)

GoDaddy (domain hosting)

Canva (content creation)

Google Analytics (website analytics)

Stripe (payment processing)

PayPal (payment processing)

Zoom (online meetings)

As my business develops, I may also use:

Meta Pixel

Ready Made Marketer Calendar

Other reputable software providers where necessary

These companies process information in accordance with their own privacy policies.


Cookies

My website may use cookies to:

Remember your preferences

Improve website performance

Understand how visitors use my website

Measure website traffic

Where required, you will be asked to consent to non-essential cookies.


How long I keep your information

I only keep personal information for as long as necessary to:

Provide my services

Meet legal obligations

Resolve disputes

Maintain business records

If you unsubscribe from my mailing list, I will stop sending marketing emails, although I may retain limited information where legally required.


Your rights

You have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your information

Restrict processing

Object to processing

Withdraw consent where consent is relied upon

Request a copy of your information

If you would like to exercise any of these rights, please contact me at:

[email protected]


Data security

I take appropriate steps to protect your information from unauthorised access, misuse or disclosure.

While no online system can ever be completely secure, I use reputable providers and take reasonable precautions to safeguard your information.


Complaints

If you have any concerns about how I use your personal information, I would appreciate the opportunity to resolve them first.

Please contact me at:

[email protected]

If you remain unhappy, you have the right to complain to the Information Commissioner’s Office (ICO).

The ICO can be contacted via: https://ico.org.uk


Changes to this Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in legislation, technology or my business.

The latest version will always be published on my website.


Contact

Laura Bailey Coaching
Trading as Serious About Social

Email: [email protected]

United Kingdom